Legal

Privacy Policy

Effective date: January 21, 2025 · Updated September 21, 2026

TaleemTalk, based in Dubai, United Arab Emirates, is committed to protecting personal information used in connection with the TaleemTalk mobile application, this website and related services.

1. Information We May Process

Depending on how you use the Services, information may include account and contact details you provide, device and usage information, analytics identifiers, support communications and limited transaction information supplied by Apple or Google. Payment-card information is processed by the relevant app store and is not stored by TaleemTalk.

2. How We Use Information

We use information to operate and improve the Services, maintain accounts, provide purchased content, respond to support requests, analyze product usage, prevent abuse and comply with applicable legal obligations.

3. In-App Purchases

Knowledge Pack purchases are processed by Apple App Store or Google Play. We may receive limited transaction information needed to provide or restore purchased content. Your payment information is handled under the relevant store’s privacy policy.

4. Analytics and Technical Data

The App may use analytics and attribution technologies to understand product performance and usage. The exact information processed can depend on device settings, operating system and consent choices.

5. Sharing

We may share information with service providers that help us operate the Services, when required by law, during a business transfer, or where you have provided consent. We do not sell personal information.

6. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss or misuse.

7. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Policy, legal requirements, dispute resolution and legitimate business needs.

8. Your Rights

Depending on applicable law, you may have rights to request access, correction or deletion of certain personal information. Requests can be sent to our support address.

9. Children

The Services should be used in accordance with applicable age requirements and app-store rules. Where parental or guardian consent is legally required, it must be obtained before use.

10. Changes

We may update this Privacy Policy from time to time. The current version and update date will be posted on this Site.

11. Contact

Privacy questions and requests can be sent to support@taleemtalk.com.

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